NOW HIRING! PERSONAL SERVICE SPECIALIST - T ROWE PRICE!
Hello !
T. Rowe Price is hiring enthusiastic customer service and detail-oriented individuals for our Personal Service Specialist Position in Owings Mills and Colorado Springs!
This role is ideal for problem-solvers and curious people who are ready to take a problem and find a solution.
We provide incredible benefits for our employees, including (but not limited to) the following:
* Eligibility for 401k starting day 1
* Incredible benefits package
* Assistance in becoming registered with the Financial Industry Regulatory Authority (FINRA)
* Merit increases and bonuses
* And much, much more!
Want to join a highly rated, "Best Places to Work" company? Then what are you waiting for?! Make the move to jumpstart your career and Apply Today!
Role Summary:
-Works within a broad variety of established procedures
-Requires full proficiency gained through job-related training and considerable on-the-job experience to perform a range of tasks
-Takes a broad perspective to problems and spots new, less obvious solutions-Identifies key issues and patterns from partial/conflicting data
-Likely to act as an informal resource for colleague with less experience
Responsibilities:
- Independently assists clients by responding to phone, electronic correspondence, and other inquiries regarding company products, services, and procedures.
- Responds to client questions on product features and provides technical assistance for issues that have been escalated by junior team members.
- Researches and resolves moderately complex operational or client issues. Routes issues that cannot be addressed at point of contact to appropriate team, in accordance with documented procedures.
- Assists in providing status updates on problem resolution and outstanding issues to other teams.
- Assists with process improvement by contributing ideas to improve team efficiency and client experience.
Qualifications:
Required:
-Bachelor's degree or the equivalent combination of education and relevant experience
-3+ years of total relevant work experience
Job Family: Services & Operations
Track: Operations & Business Sources
Level: S3
Minimum salary (USD) starts at:
42400
To apply click on green button APPLY EXTERNALLY.
If you want to refer anyone that you know that is interested, please send me the resume here to my email so I can add it to the system!
Have a great day!