DORA/DIVISION OF CIVIL RIGHTS: Compliance Investigator I
DESCRIPTION OF JOB:
The Colorado Civil Rights Division (CCRD) is in charge of the enforcement of the Colorado Anti-Discrimination Act (CADA). CADA prohibits discrimination based on protected class in employment, housing, and places of public accommodation. The CCRD enforces CADA primarily through the investigation of complaints of discrimination, but also through mediation and education.
The Investigations work unit handles the collection of evidence, investigation, and recommendation of determination in cases of alleged discrimination; mediation and informal settlement discussions; neutral and appropriate communication with parties; and fulfillment of federal contract goals.
Position: SDA 3685/3686/3687/3688/3689
The position will investigate discrimination charges by obtaining and reviewing relevant evidence, analyzing evidence, drafting Letters of Determination, and recommending a cause or no cause finding. The position offers parties the option of alternative dispute resolution and refers appropriately or conducts informal settlement discussions.
Duties include, but are not limited to:
- Conducting investigations of discrimination charges filed with the division by collecting information, data, and affidavits from parties, compiling and organizing case files, preserving evidence, examining documentation, analyzing evidence, conducting on-site investigations, interviewing witnesses, and reporting on evidence obtained;
- Performing administrative tasks related to the investigation of discrimination charges, including drafting and mailing relevant documents to parties by utilizing Case Connect or Microsoft Word;
- Entering charges and investigation data into the division’s case management system and federal case management applications accurately and in a timely fashion;
- Drafting Letters of Determination by analyzing and applying applicable laws to the relevant facts that are uncovered through the investigation;
- Conducting legal research by utilizing Lexus Nexus, Federal guidance, and other online resources for case issues and division’s matters;
- Conducting public outreach, training, educational programs on discrimination, emerging issues, and other current topics for a variety of stakeholders, groups, associations, and community-based organizations and individuals; attending civil rights related community forums; participating in community activities that further the mission of the division;
- Conducting mediation conferences and conciliations with parties;
- Identifying issues for resolution and remedies for relief; and
- Reviewing settlement options with parties.
MINIMUM QUALIFICATIONS (MQs):
- Graduation from an accredited college or university with a bachelor's degree in political science, human resources, pre-law, behavioral sciences, public administration, criminal justice, or in a field of study related to the work environment; and
- One year of professional* investigative experience working in one of these fields: legal environment, law firm, administrative in a civil law setting, and human resources (internal/employment investigations), and insurance industry (handling insurance claims/insurance claim investigations) that must include the following:
- Gathering, interpreting and/or analyzing evidence, data, and relevant facts in complex cases, and applying applicable laws;
- Distinguishing between relevant and irrelevant evidence, and preparing analysis and recommendations;
- Fostering cooperation under potentially stressful situations with a variety of audiences; and
- Presenting clear and concise oral and written summaries of evidence.
Document this experience in your application IN DETAIL, as your experience will not be inferred or assumed. Part-time experience will be prorated.
SUBSTITUTIONS:
- A combination of professional* work experience as described above, which provided the same kind, amount, and level of knowledge acquired in the required education, may be substituted for the bachelor's degree on a year-for-year basis; and
- A master's or doctorate degree from an accredited college or university in a field of study related to the work assignment may be substituted for the bachelor's degree.
*Professional work involves exercising discretion, analytical skill, judgment and personal accountability and responsibility for creating, developing, integrating, applying, and sharing an organized body of knowledge that characteristically is: uniquely acquired through an intense education or training regimen at a recognized college or university; equivalent to the curriculum requirements for a bachelor's or higher degree with major study in or pertinent to the specialized field; and continuously studied to explore, extend, and use additional discoveries, interpretations, and application and to improve data, materials, equipment, applications and methods.
Preferred Qualifications/Competencies:
- Master's degree and/or Juris Doctorate;
- Demonstrated experience working with the Colorado Anti-Discrimination Act, Title VII of the Civil Rights Act of 1964, Age Discrimination in Employment Act, Americans with Disabilities Act Amendments Act, and Title VIII of the Civil Rights Act of 1968;
- Demonstrated experience communicating with people of diverse cultural, ethnic, and/or socioeconomic backgrounds;
- Experience with legal writing, including analyzing fact patterns and drafting conclusions based on applicable jurisprudence;
- Demonstrated experience working in a high stress, fast-paced, and high profile environment and adapting to shifting priorities;
- Demonstrated experience with managing large caseloads and working with a caseload management system;
- Demonstrated knowledge of the Equal Employment Opportunity Commission and the U.S. Department of Housing and Urban Development;
- Fluency in speaking, reading, and writing in Spanish; and
- Experience gathering information by utilizing investigative interviewing techniques.
Required Competencies: The following knowledge, skills, abilities, and personal characteristics are required competencies and may be considered during the selection process (including examination and/or interview):
- Demonstrated verbal communication skills, including the ability to effectively convey information to audiences in a clear and concise manner;
- Demonstrated written communication skills, including the ability to convey information to various stakeholders in a clear, accurate, and concise written manner;
- Demonstrated attention to detail;
- Demonstrated creativity and flexibility, including the ability to shifting priorities and manage various caseloads;
- Ability to read, understand, interpret, apply, and explain statutes, rules, policies, and procedures;
- Critical thinking and analytical skills, including having the ability to evaluate and analyze reports and records in order to ensure compliance and recommend solutions;
- Interpersonal skills, including the ability to collaborate with various stakeholders who may have competing interests;
- Customer service skills, including the ability to diplomatically interact with difficult customers and deescalate;
- Problem-solving skills, including the ability to analyze information and use internal guidance in order to find solutions;
- Organizational skills, including planning, prioritization, and time management in order to meet deadlines;
- Ability to conduct public outreach, training, and educational programs on discrimination to educate stakeholders and community about civil rights;
- Ability to conduct research and gather pertinent information;
- Demonstrated professional demeanor; and
- Knowledge and understanding in the use of PC software applications including Microsoft Office (Access, Word, Excel, etc.), and Google Suite (Doc’s, Sheets, Slides, etc).
Conditions of Employment: Candidates who fail to meet the conditions of employment will be removed from consideration.
- The successful passing of a reference check and/or, if required, a background check.
- A reference check may include but is not limited to: contacting previous and current supervisors to verify employment and discuss performance, a review of the personnel file, a review of the performance record, etc.
- This position requires the ability to travel up to 5% of the time, including staying over weekends when required; and the ability to transport equipment, including, but not limited to, laptop computers, printers, manuals, and supplies.
- Effective September 20, 2021, employees will be required to attest to and verify that they are fully vaccinated for COVID-19, or, submit to twice-weekly serial testing. Upon hire, new employees will have three (3) business days to provide attestation to their status with proof of vaccination, or begin twice-weekly serial testing for COVID-19.
- Testing will take place in-person/at home/TBD and will be considered paid work time.
- Note: Fully Vaccinated means two (2) weeks after a second dose in a two-dose series of the COVID-19 vaccine, such as the Pfizer or Moderna vaccine, or two (2) weeks after the single-dose vaccine, such as Johnson & Johnson’s Janssen vaccine, as defined by the State of Colorado’s Public Health Order and guidance issued by the Colorado Department of Public Health & Environment.
APPLICATIONS MAY BE FILED ONLINE AT: