Investigator (Criminal Investigator I) - DORA: Division of Professions and Occupations
The Department of Regulatory Agencies (DORA) is dedicated to preserving the integrity of the marketplace and is committed to promoting a fair and competitive business environment in Colorado. Consumer protection is our mission.
The Division of Professions and Occupations (DPO) protects consumers in the state of Colorado through licensing and regulatory enforcement for approximately 50 professions, occupations, and businesses. This work unit exists to ensure consumer protection by conducting investigations/inspections to support the Division’s 50 different professions.
The Office of Investigations supports the division by conducting investigations/inspections of criminal, civil, and administrative actions; the enforcement of agency actions includes cease and desist orders. The work unit operates with the goal of accomplishing the strategic measures of the division, which include improving customer service and reducing fees, protecting consumers, and leading people; it regulates those providing services by ensuring compliance with minimal statutory standards and coordinating the investigation/inspections process to enforce the requirements of the Colorado Revised Statutes.
Position: SJA 942
This position is responsible for independently conducting complex investigations of suspected violations of administrative, civil, and criminal statutes enforced by the Division of Professions and occupations. The position assists and focuses the effort between and among other law enforcement agencies in multi-jurisdictional investigative projects.
Duties include, but are not limited to:
- Collecting and compiling the documentation and other evidence after determining the appropriate materials to be gathered; drafting subpoenas; determining a plan, scope, and direction of investigation; conducting in-depth interviews of witnesses, victims, and suspects to obtain information; and conducting undercover operations;
- Preserving and protecting the integrity and confidentiality of evidence;
- Assessing and analyzing evidence to determine and identify whether allegations are jurisdictional and constitute violations of state and/or federal statutes;
- Preparing clear, concise, and comprehensive investigative reports, which reflect pertinent facts in an objective manner;
- Presenting testimony at depositions, disciplinary hearings, and in civil and criminal proceedings;
- Collaborating and assisting other law enforcement agencies' investigations by serving as a source specialist; providing guidance, interpretations, and recommendations to others concerning matters in the position’s scope of work;
- Communicating and exchanging information with other law enforcement agencies to detect, jointly investigate, and promote the prosecution of violations of law;
- Educating and communicating with the general public and regulated professions regarding the investigative and enforcement role of the agency.
MINIMUM QUALIFICATIONS (MQs):
- Bachelor's degree from an accredited college or university in biological or life sciences, medical science, physical sciences, public health, health care, criminal justice, police sciences, psychology, communication, forensic science, applied sciences, or a closely related field; AND
- One (1) year of professional* investigative work experience which must include all of the following:
I. Conducting investigations, including working with violations of administrative, civil, and/or criminal based statutes;
II. Gathering, interpreting, and/or analyzing evidence, data, and relevant facts in complex cases, and applying applicable laws;
III. Experience gathering information by utilizing investigative interviewing techniques.
Document this experience in your application IN DETAIL, as your experience will not be inferred or assumed. Part-time experience will be prorated.
SUBSTITUTIONS:
- A combination of professional* investigative work experience as described above, which provided the same kind, amount, and level of knowledge acquired in the required education, will substitute for the bachelor's degree on a year-for-year basis.
*Professional work involves exercising discretion, analytical skill, judgment and personal accountability and responsibility for creating, developing, integrating, applying, and sharing an organized body of knowledge that characteristically is: uniquely acquired through an intense education or training regimen at a recognized college or university; equivalent to the curriculum requirements for a bachelor's or higher degree with major study in or pertinent to the specialized field; and continuously studied to explore, extend, and use additional discoveries, interpretations, and application and to improve data, materials, equipment, applications, and methods.
Preferred Qualifications:
- Demonstrated experience working in a high-stress, high-profile environment managing various stakeholders and discerning hidden agendas;
- Demonstrated experience working with administrative/regulatory law procedures;
- Demonstrated experience working with multi-disciplinary teams (e.g. civil attorneys; criminal prosecutors; local, state, and federal law enforcement/regulatory agencies);
- Demonstrated experience working in a law enforcement agency or regulatory agency;
- Demonstrated experience in testifying in court providing data and information gathered during the investigative process;
- Demonstrated experience working with financial and/or health records to identify non-compliance and fraud during an investigative process;
- Demonstrated experience working in the environmental health field, interpreting public health laws, and conducting public health-related inspections and/or investigations;
- Demonstrated experience working as a mental health professional, providing care and/or evaluating patients;
- Demonstrated experience in nursing or a medical-related field that provided comprehensive care for patients including observing patient conditions or symptoms and developing of patient-specific care plans. (Note: some of the investigations conducted will be in the nursing profession, therefore knowledge of medical and/or nursing practices and standards will be a plus).
Required Competencies:
- The following knowledge, skills, abilities, and personal characteristics are required competencies and may be considered during the selection process (including examination and/or interview):
- Demonstrated verbal communication skills, including the ability to effectively convey information to audiences in a concise manner;
- Demonstrated written communication skills, including the ability to relay complex and detailed information to various stakeholders in a clear, accurate, and concise written manner;
- Demonstrated attention to detail in order to ensure accuracy, thoroughness, and consistency of all analyzed information;
- Critical thinking and analysis skills, including having the ability to evaluate evidence and analyze applicable information in order to apply knowledge and ensure compliance;
- Decision-making skills, including determining the appropriate scope of an investigation and when to issue a subpoena;
- Creativity and flexibility, including the ability to adapt to shifting priorities and additional work assignments;
- Organizational skills, including the ability to plan and prioritize tasks;
- Time management skills, including the ability to meet hard deadlines and multitask;
- Demonstrated ability to understand and abide by workplace principles, practices, and behaviors as internally identified and defined by the division;
- Self-starter, including the ability to work independently, learn new processes, utilize own knowledge, and complete work with minimal supervision;
- Interpersonal skills, including the ability to collaborate with various stakeholders in order to garner and gather pertinent information;
- Customer service skills, including the ability to diplomatically interact with difficult customers and de-escalate situations when necessary;
- Ability to apply knowledge and expertise in a deadline-driven/voluminous environment;
- Demonstrated ability to read, understand, interpret, apply, and explain laws, rules, policies, and procedures;
- Self-motivated, self-directed, reliable, and accountable;
- Ability to accept and apply constructive criticism, take ownership of mistakes, and improve from them;
- Sound judgment, including the ability to maintain highly confidential information when necessary;
- Ability to educate the general public and regulated professionals regarding the investigative process and enforcement actions of the agency;
- Professional demeanor;
- Strong proficiency in the use of PC software applications including Microsoft Office (Access, Word, Excel, etc.), and Google Suite (Doc’s, Sheets, Slides, etc).
Conditions of Employment: Candidates who fail to meet the conditions of employment will be removed from consideration.
- The successful passing of a reference checks and/or, if required, a background check.
- A reference check may include but is not limited to: contacting previous and current supervisors to verify employment and discuss performance, a review of the personnel file, a review of the performance record, etc.
- The type of background check depends on the job duties of the position, and can include a review of any criminal record, credit report, and/or driving record.
- Applicants must possess and maintain a valid State of Colorado driver's license and the ability and willingness to travel independently. You must include your State of Colorado driver's license number on your application in order to be considered. Travel is required up to 10% of the time, including staying out over weekends when required.
- Effective September 20, 2021, employees will be required to attest to and verify whether or not they are fully vaccinated for COVID-19. Employees who have not been fully vaccinated may be required to submit to serial testing in the future. Upon hire, new employees will have three (3) business days to provide attestation to their status with proof of vaccination. Vaccinated employees must provide proof of vaccination.
- Note: Fully Vaccinated means two (2) weeks after a second dose in a two-dose series of the COVID-19 vaccine, such as the Pfizer or Moderna vaccine, or two (2) weeks after the single-dose vaccine, such as Johnson & Johnson’s Janssen vaccine, as defined by the State of Colorado’s Public Health Order and guidance issued by the Colorado Department of PublicHealth & Environment.