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Business Operations Management Internship - Department of Transportation & Infrastructure

The Department of Transportation and Infrastructure (DOTI), through its employees, enhances the quality of life in Denver by efficiently delivering effective, high quality, safe and equitable public infrastructure and services. For more information, please visit the DOTI website.
DOTI’s Commitment to Equity:
  • DOTI is committed to providing attention and resources to the areas, assets and people of the city with the greatest need. Through equitable contracting, equitable investments, and equitable workforce development.
  • DOTI’s culture revolves around four key principles: (1) Invest in Our People, (2) Operate with Discipline, (3) Use Data to Drive Decisions, and (4) Deliver Results.
 
The Fleet Management Team maintains more than 2,500 vehicles and pieces of equipment. Fleet Management’s goal is to sustain city vehicle availability at 96% or better. It also tracks vehicle usage and maintenance costs, prioritizes vehicle replacements, procures new vehicles and heavy equipment, and contracts for fuel used by City and County of Denver vehicles.
The Fleet Management Team at the DOTI is seeking a Business Operations & Management Intern. This position is open for immediate hire and is an onsite position, we are looking for someone who can consistently work approximately 30 hours per week. This is a great opportunity to learn the vast variety of business operations and administrative side of one of the largest departments and organizations in the City and County of Denver.

As an intern you will have the opportunity to experience:

  • Assists with front customer service area, such as customer walk ins and phone calls to either help resolve questions or direct them to appropriate resource
  • Examines and evaluates a variety of information/documents to determine accuracy and adherence with requirements to verify and confirm compliance
  • Assists with new vehicle data entry into FMIS within 72 hours of receiving new vehicle
  • Reviewing vehicle registration report for accuracy prior to processing
  • Enters emission test data into database and provides data entry support as needed
  • Provides input for improvements in filing systems to accommodate needs
  • Works with Training Admin and Managers to ensure vehicle manuals are uploaded to a share folder and/or in the library for easy access
  • Assists the Vehicle Check-in Manager on vehicle files and keys
  • Member of project team in assisting with new information system implementation; including project management
  • Assist with event planning and communications
  • Other projects and duties as needed
  • Assists with front customer service area, such as customer walk ins and phone calls to either help resolve questions or direct them to appropriate resource
  • Examines and evaluates a variety of information/documents to determine accuracy and adherence with requirements to verify and confirm compliance
  • Assists with new vehicle data entry into FMIS within 72 hours of receiving new vehicle
  • Reviewing vehicle registration report for accuracy prior to processing
  • Enters emission test data into database and provides data entry support as needed
  • Provides input for improvements in filing systems to accommodate needs
  • Works with Training Admin and Managers to ensure vehicle manuals are uploaded to a share folder and/or in the library for easy access
  • Assists the Vehicle Check-in Manager on vehicle files and keys
  • Member of project team in assisting with new information system implementation; including project management
  • Assist with event planning and communications
  • Other projects and duties as needed

About You

Our Ideal candidate will have/be:
  • Highly motivated, dependable, adaptable, and focused professional
  • Possess strong understanding and ability in having attention to detail and organizational skills
  • Comfortable in a nontraditional work environment (near the fleet shops, mechanics, business partners and inventory locations)
  • Engaged by and ability in data systems and analysis 
  • Excellent customer service skills
  • Ability to accomplish work and prioritize workload with frequent interruptions
  • Ability to communicate effectively and professionally with all levels of the organization and external contacts
  • Interests and ability in learning new fleet business intelligence tools and systems such as Power BI
  • Proficient in MS Suite
  •  Works well-independently as well as be a contributing member to various cross-functional teams
  • Willing to learn and provide support to management
We realize your time is valuable so please do not apply if you do not have at least the following required minimum qualifications:

  • Education Requirement: Current enrollment in an accredited college program leading to a certificate, licensure, associates, bachelor’s, or higher degree in, or a recent graduate (completed specified program within 1 year of completion)
  • Education and Experience Equivalency: No substitution of experience for education is permitted
  • Licenses and certifications must be kept current as a condition of employment
Other mandatory documentation required to be considered for this position:

  • Transcripts - unofficial or official

About Everything Else

Job Profile
TA3181 Professional Administration Intern
To view the full job profile including position specifications, physical demands, and probationary period, click here.
Position Type
OncallPosition Salary Range
$18.84 - $21.21Starting Pay
$18.84 - $21.21 based on education level