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Desktop Support Specialist – Information Systems


Has an immediate opening for:

Desktop Support Specialist – Information Systems
Full Time
Starting Rate: $18.87

This position is responsible for responding to issues arising with the use of computer workstations and printers throughout the County. As such, they must troubleshoot and resolve these problems, as they occur, in a timely fashion. Additionally, they are responsible for tracking these issues and their subsequent resolutions. They are also responsible for installation, upgrade, and maintenance of County workstations and printers, allowing minimal impact on the users. Finally, they assist the Systems Administrator as assigned.

Requirements include: High School diploma or General Equivalency Diploma (GED). Two (2) years of post-High School technical training.  Minimum two (2) years’ experience in desktop support on modern operating systems preferred; or an equivalent combination of education, training or experience. Must possess a sound working knowledge of computer operating systems, including Windows 7/Vista/XP. Basic understanding of network systems.  Able to communicate effectively.  Exercise sound judgment in analyzing, appraising, evaluating, and solving problems of a technical nature. Willingness to travel as needed to carry out essential job duties.

Applications may be obtained at: FRANKLIN COUNTY HUMAN RESOURCES DEPARTMENT, 272 North Second Street, Chambersburg, PA 17201. Applications must be returned to the Human Resources Department by 4:30 pm on 02/06/2023. EOE