You are viewing a preview of this job. Log in or register to view more details about this job.

Multicultural Family Center Director

City of Dubuque
Email
GENERAL SUMMARY: Provide strategic leadership of the activities and staff of the Multicultural Family Center (MFC); identify and work to the betterment of the cultural and circumstantial needs of the diverse population of Dubuque; lead intercultural community engagement program development and educational work; collaborate with MFC non-profit board to fulfill its mission that supports current and new MFC programs; operate within a collective impact model to address root causes of inequity within the community and provide service to communities of varied cultures and traditionally marginalized communities; and perform other duties as assigned.   

DISTINGUISHING FEATURES OF THE CLASS: Work in this class involves responsibility for the overall leadership and management of the MFC; lead efforts around inclusion and equity, resiliency, and sustainability; staff training, growth and development required to provide equitable community services; and cross-departmental collaboration and integration. Working as an integral part of a team is vital to the establishment of a data-driven, high-performance division with focus on outcomes. Work is performed using established standards and policies; and exercising individual initiative and professional judgment, discretion, and collaboration. The Leisure Services Manager provides general supervision and reviews the work through observation, results achieved, reports and conferences. The Director works closely with the MFC Board to achieve the mission and goals of the Board.   

JOB DUTIES: 
  • Operate with diversity, inclusion, and equity focus in all areas. 
  • Respond to the needs of the culturally diverse communities through engagement. 
  • Establish interpersonal business and partnership relationships to facilitate activities. 
  • Cultivate and maintain strong relationships with partner agencies and organizations and establish connections in the community to support overall Center goals.  
  • Increase the mutual understanding and knowledge and acceptance of others “different from me” through community engagement. 
  • Ensure a welcoming, inviting Center for all, broadening the reach and community impact of the MFC.  
  • Develop and coordinate strategies, procedures, plans, programs, services and events within the center, in parks and throughout the community.  
  • Prepare grant applications, reports, and operational and program budgets and documents. 
  • Work professionally with people from a wide variety of cultural and socio-economic backgrounds; and closely with MFC Board of Directors (501 (c) 3) and committees.  
  • Organize and facilitate functions for the Board. 
  • Recommend policies, programs, and plans to the Board of Directors. 
  • Support implementation of the Board of Directors goals. 
  • Assist the Board in development of financial and non-financial plans including but not limited to strategic plans. 
  • Monitor performance of programs and partners developing data systems, measurement metrics, analysis, and reporting. 
  • Conduct surveys and assessments of employees, participants and others to collect data and information, and to create plans and strategies addressing needs or improvements. 
  • Develop team including recruiting, enrolling, hiring, training, supervising, evaluating and retaining staff, volunteers, interns and AmeriCorps member positions in a manner mirroring the diversity of the community; and programs and policies, program handbooks, and management systems and practices. 
  • Promote services, events, and programs in the community and with the media. 
  • Provide development to Board and AmeriCorps members, and employees in intercultural competency. 
  • Plan, participate and execute skill and knowledge building promoting personal and professional growth and multicultural competency. 
  • Create shared opportunities to experience arts and culture. 
  • Provide equitable customer, patron service. 

KNOWLEDGE, SKILLS AND ABILITIES:
  • Administration and Management: Knowledge of non-profit and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, and coordination of people and resources.  
  • Leadership: Ability to lead independently, collaboratively, proactively, taking initiative and multitask.  
  • Psychology: Knowledge of human behavior and performance; individual differences in ability, personality, and interests; and learning and motivation.  
  • Sociology and Anthropology: Knowledge of group behavior and dynamics, societal trends and influences, ethnicity, cultures and their history and origins. Well-developed multicultural competence.  
  • Critical Thinking, Judgement, and Complex Problem Solving: Thinking about the pros and cons of different ways to solve a problem, different options and selecting the best one, and uses deductive and inductive reasoning.   
  • Learning Strategies and Instructing: Using the best training or teaching strategies for learning new things, behavior modification strategies, and teaching people especially middle and high school age.  
  • Active Learning and Listening: Figuring out how to use new ideas or things while listening to others, not interrupting, and asking good questions.  
  • Service Orientation: Looking for ways to help people and resolve complaints, behavior issues, and problems.  
  • Education and Training: Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups.  
  • Personnel and Human Resources: Knowledge of principles and procedures for personnel recruitment, selection, training, and personnel information systems.  
  • Management of Personnel Resources and Time: Selecting and managing the best workers for a job; and managing your time and the time of other people.  
  • Teen Development: Skills in developmentally appropriate practices for youth ages 11-18, introduction of after graduation career opportunities.  
  • Computers and Electronics: Knowledge of Office Suite processors, electronic equipment, and computer hardware and software, including applications and programming.  
  • Clerical: Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology.  
  • Originality and Fluency of Ideas: Creating lots of new and original ideas.  

WORKING CONDITIONS:  Duties require work in indoor and outdoor setting in all weather conditions including heat, cold, wind, rain, etc.; lifting up to twenty-five (25) pounds, assisted or unassisted; walk and carry materials up and down stairs; bend, squat and kneel; and work a range of time and day with some night, weekend and holiday work. 

MINIMUM QUALIFICATIONS:  
  • Bachelor's degree in Business or Public Administration, Non-Profit Management, Youth Services Administration, Multicultural Studies, Education, Sociology, or related field; and 
  • At least 5 years of relevant multicultural work experience including supervision, or 
  • Any combination of relevant education and experience.  
  • Possession of or ability to obtain and maintain a valid Iowa Driver’s License or, alternatively, the ability to travel independently throughout the community. 
  • Education, training, and professional experience working with culturally diverse populations. 

PREFERRED QUALIFICATIONS:
  • Bilingual or multilingual fluency in writing, reading, or speaking. 

RESIDENCY REQUIREMENT:  Employees shall establish their principle place of residence either within the corporate limits of the city of Dubuque or within thirty (30) miles of the corporate limits of the city of Dubuque by the most direct street, road or highway, as soon as practicable after appointment, but within two years of appointment.

OVERTIME STATUS: Exempt

The City of Dubuque does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, differing ability, veteran status, marital status, or based on an individual’s status in any group or class protected by applicable federal, state or local law. The City of Dubuque encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.